There’s an error with my transaction password!

Guide to Reset Transaction Password:

NOTE: YOU DO NOT NEED YOUR OLD TRANSACTION PASSWORD TO RESET FOR A NEW PASSWORD

  1. Go to your Account page (bottom right corner)
  2. Click on the Security Centre
  3. Click on ‘Set Security Questions’
  4. Set up three security questions and fill in their answers
  5. Go back to your Account page
  6. Click on the hexagon icon (top right corner)
  7. Click on ‘Update Transaction Password’
  8. Click on the question mark icon on the ‘Old Password’ column (right side)
  9. Click on ‘Verify Security Question’
  10. Fill in the answers to your 3 security questions
  11. Click on ‘Submit’, then input a new transaction password

NOTE: THE SECURITY ANSWERS ARE CASE-SENSITIVE. TAKE NOTE OF ANY SPACES BEHIND YOUR ANSWERS TOO.

TRANSACTION PASSWORD MUST BE 6 NUMERICAL DIGITS ONLY.