It says ‘System Error’ (or some other error) when I try to withdraw/exchange? What’s happening?!

Ans: If you are using the iOS app or Google Chrome browser, use a different browser/web version and see if the same error persists. Firefox is the most recommended option.

At the same time, please ensure that your transaction password has been changed to be a 6-digit code (NUMBERS ONLY).

If that does not work, PM the CMs for assistance with a video recording of the error.